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Refund Policy

At ArchivexLab, we want you to love your purchase. If you’re not completely satisfied, we offer refunds or exchanges under the following conditions:

1. Eligibility

  • Refunds or exchanges must be requested within 30 days of receiving your order.

  • Items must be unworn, unwashed, and in original condition with all tags attached.

  • Final sale or clearance items are not eligible for refunds.

2. How to Return

  • Contact us at [your email/contact link] to request a return or exchange. Include your order number and reason for return.

  • Our team will provide a return authorization and instructions.

3. Refunds

  • Once we receive your returned item and confirm it meets the eligibility requirements, we will process your refund to the original payment method within 7–10 business days.

  • Original shipping costs are non-refundable unless the item was defective or incorrect.

4. Exchanges

  • Need a different size or color? We’re happy to exchange eligible items for another size or style.

  • Contact us for the exchange process and any applicable shipping instructions.

5. Defective or Damaged Items

  • If you receive a defective or damaged item, contact us within 7 days of receiving your order.

  • We will arrange a replacement or full refund at no extra cost.

6. Questions
If you have questions about returns, refunds, or exchanges, contact us at [your email/contact link] — we’re here to help!

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